When you need help from a casino, you got to rely on the customer service team whether telephone, live chat or email. These people do a tough job that sometimes can be unforgiving when dealing with problematic players. They get their fair share of bad customers so we interviewed some of these live chat agents to hear about some of the worst customers ever they have encountered. These our the live chat interviews, or in some cases you could call it our customer service horror stories.
A few clips from our interviews:
Share a story of a player from hell
No, I better not. But we only 1 one player threaten to kill us because he lost about $500. But that was about the most extreme.